Politique de confidentialité

1. Le périmètre

1.1 Cette politique décrit le type de Données personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et en sécurise le traitement.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly by cross-referencing additional information we hold or can access.

1.3 La Politique définit le « traitement » comme toute opération impliquant l'utilisation ou la collecte de Données personnelles, y compris leur gestion, leur structuration et leur stockage.

1.4 Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. We will promptly delete any information relating to children that comes to our attention.

2. Quelles données personnelles détenons-nous sur vous

2.1 We collect Personal Data when you access the service and channels, or visit our website. In some cases, we may request your Personal Data directly.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. Aucune obligation de divulguer des informations personnelles

3.1 Vous n'êtes pas tenu de Nous fournir des Données personnelles. Toutefois, sans ces informations, il se peut que Nous ne puissions pas proposer les Services ou que les utilisateurs ne puissent pas accéder au site web.

4. Quelles données personnelles nous collectons

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you choose to provide when you connect to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et finalités du traitement des données personnelles

5.1 The company processes your Personal Data for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Pour en savoir plus sur le traitement nécessaire à la sauvegarde des intérêts légitimes, contactez-nous par e-mail.

5.4 The grounds and legal bases on which we may rely to use the information you provide are set out below:

6. Transfert des données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party providers that supply services such as hosting and storage, IP address information, and user experience analysis.

6.2 You may also ask us to transmit certain Personal Data about you to third-party trading platforms. In such cases, we will provide those third-party trading platforms with the Personal Data you have given us. The use of your Personal Data is governed by their privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This can provide the resources needed to develop and improve the products and services offered to its clients.

6.4 The Company may disclose Personal Data to regulatory, local, or other official authorities where necessary to protect the rights or assets of third parties.

6.5 We may also share Personal Data about you with potential investors or buyers, or with the lenders of the Company or any other group company, should such a transaction occur (including the transfer or sale of assets belonging to the Company or any other group company), or in connection with any merger, restructuring, consolidation, or insolvency of the Company or any other group company.

7. Cookies et services de tiers

7.1 We may use third-party services, such as those that display advertisements on our website or companies that provide analytics. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded temporarily to your device and last only a short time, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after you close your browser. They help the website recognize you as a returning user and enable users to return to the website.

7.5 However, please be aware that some or all features of the Site may not function as intended if this occurs.

Online Tracking Notice: This service does not currently support "do not track" signals.

8. Conservation des données personnelles

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing described in this Policy, or for a longer period where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

8.3 Nous examinons régulièrement les Données Personnelles que nous conservons afin de vérifier qu'elles demeurent nécessaires.

9. Transferts internationaux

9.1 Your personal data may be transferred to other countries, including to a third country or to international organizations. The Company takes all necessary measures to protect the personal data you provide and ensures that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide details of the security measures it applies to protect your Personal Data transferred to third countries or international organisations. Email: support@fortunorance.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data. These measures include preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee or ensure that the security of your Personal Data will be maintained without error. Nor can we be held liable for any intangible, incidental, or indirect damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Where required by law or other obligations beyond our control, we may be obliged to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security applied to your Personal Data by those third parties.

10.4 Personal Data cannot be transmitted over the web with complete security. The Company cannot guarantee the security of Personal Data you transmit to Us via the Internet.

11. Liens hypertextes vers des sites web tiers

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through these sites or applications.

11.2 Before accessing or using any third-party website or application, We recommend that you read its privacy policy. We also advise caution before providing any Personal Data to such parties.

12. Modifications de cette politique

12.1 We may update this Policy at any time. If we make changes, we will inform you by publishing the revised Policy on our website.

12.2 If we make significant changes to this Policy, we will notify you through methods we consider appropriate and post an announcement on our website.

12.3 Unless otherwise stated, any changes take effect once the revised Policy is published.

13. Vos droits

13.1 You have the right to ask us to verify the accuracy of the Personal Data we hold about you, to correct any errors, and to delete any Personal Data we do not need. You may also restrict the types of processing applied to your personal information.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the information you provide in connection with your Personal Data. To exercise your rights, contact us by email at the address below.

13.3 Right of Access The Company is able to verify the accuracy of the Personal Data processed about you. Where applicable, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be made available in electronic form. The right of access to Personal Data must not conflict with the rights and freedoms of others. If a request infringes the rights and freedoms of another person, the Company may refuse to act on it or limit its scope.

13.4 Right to rectification The Company may rectify inaccurate Personal Data. You have the right to request the rectification of any incomplete Personal Data concerning you, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions de traitement Si vous avez des doutes quant à l'exactitude de vos Données personnelles, vous pouvez demander à la Société de limiter leur traitement. Dans ce cas, vos Données personnelles ne pourront être conservées qu'avec votre consentement, pour établir, exercer ou défendre des droits en justice, pour protéger les droits d'une autre personne physique, ou pour un motif d'intérêt public important au sein de l'Union européenne ou d'un État membre.

13.7 Right to data portability Where processing is automated and based on your consent or on a contract to which you are a party, you have the legal right to access the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.

13.8 Right to object You may object at any time to any use of Personal Data concerning you that is based on the legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, we may continue to do so only if those grounds override your rights, freedoms, or interests, or relate to the exercise, establishment, or defence of legal rights. Regarding direct marketing You have the right, at any time, to object to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to Our processing of your Personal Data at any time. This withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. You have the right to lodge a complaint with the authority that supervises you. You may bring a claim before a supervisory authority established by a Member State to protect the fundamental rights of individuals with respect to the processing of Personal Data within the European Union. The laws of the European Union and its Member States may limit your rights regarding Personal Data concerning you, as set out in this section 13.

13.10 We will provide the information you have requested under your rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests. We will inform you of any extension, along with the reasons, within one month of receiving your request.

13.11 Unless this conflicts with the provisions of Article 13 of the Act, the information you request under your rights pursuant to Article 13 will be provided free of charge. If a request is unfounded or excessive, in particular where it is repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the requested action. We may also decline to act on the request.

13.12 If we have doubts about the true identity of the person who submitted your request, we may ask that individual to provide reasonable means of verifying their identity.